Privacy Policy
PRIVACY POLICY OF THE ONLINE STORE EAVALYNE.LT
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WHAT IS THIS DOCUMENT?
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WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
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HOW DO WE TAKE CARE OF YOUR DATA?
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WHAT ARE THE PURPOSES OF USING INFORMATION ABOUT YOU?
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ACCOUNT IN THE ONLINE STORE AND MOBILE APPLICATION
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PLACING AN ORDER
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COMPLAINT FORM
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CONTACT FORM
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NEWSLETTER
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SOCIAL MEDIA PROFILES
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ONLINE CHAT
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RUNNERS' ZONE
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NOTIFICATION ABOUT PRODUCT AVAILABILITY
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ORGANIZATION OF CONTESTS
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CUSTOMER SATISFACTION SURVEY
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ESIZE.ME
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WHEN USING THE MOBILE APPLICATION, DO YOU ALLOW US TO ACCESS, FOR EXAMPLE, YOUR PHONE DATA?
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TO WHOM CAN WE TRANSFER YOUR DATA?
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ARE YOUR DATA ALSO TRANSFERRED TO THIRD COUNTRIES (OUTSIDE THE EUROPEAN ECONOMIC AREA)?
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WHAT ARE YOUR RIGHTS?
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WILL YOU RECEIVE COMMERCIAL INFORMATION (E.G., TO YOUR EMAIL ADDRESS)?
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HOW DO WE PROTECT YOUR DATA?
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WHICH ENTITIES BELONG TO THE COMPANY GROUP?
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LINK TO OTHER WEBSITES
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CAN THIS POLICY BE AMENDED AND HOW WILL YOU BE INFORMED?
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SINCE WHEN IS THIS VERSION OF THE POLICY APPLICABLE?
1. Data Controller
The controller of your personal data is [YOUR STORE NAME].
If you have any questions, you can contact us at:
Email: [your support email]
2. What Personal Data We Collect
We may collect the following information:
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Contact details (name, email, phone number)
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Delivery address / billing address
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Order details and payment information
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Website usage data (cookies, analytics)
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Messages you send us (form, chat, or email)
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Newsletter subscription data (if you choose to subscribe)
3. Why We Use Your Data
We use your personal data to:
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Process and deliver your orders
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Create and manage your account
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Provide customer service and support
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Send order confirmations and tracking updates
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Improve our website and user experience
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Send marketing emails if you have given consent
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Prevent fraud or misuse of our services
4. Legal Basis for Processing
Your data is processed based on:
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Performance of a contract (order and delivery)
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Your consent (newsletter/marketing)
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Our legitimate interest (fraud prevention / website security)
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Legal obligations (tax & accounting compliance)
5. Sharing of Your Data
We may share your data with trusted partners only when necessary:
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Delivery and logistics services
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Payment processors
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IT and hosting providers
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Marketing and analytics tools
All partners comply with GDPR.
6. International Transfers
If data is transferred outside the EU/EEA, we ensure adequate protection through Standard Contractual Clauses or equivalent safeguards.
7. Your Rights (GDPR)
You have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion (“right to be forgotten”)
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Restrict or object to processing
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Withdraw consent at any time
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Receive a copy of your data (data portability)
You may exercise your rights by contacting us.
8. Marketing Communications
We only send marketing emails if you have opted in.
You can unsubscribe at any time by clicking the link in the email or contacting us.
9. Data Retention
We store your data only for as long as necessary to fulfil the purposes described above, or as required by law.
10. Security
We apply technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
11. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. COOKIES USED IN THE ONLINE STORE
Types of Cookies
| Cookie name | Description | Expiry |
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| PAGECACHE_ENV | Required to correctly display the appropriate version of the website to the Visitor. | 1 day |
| frontend | Stores the Visitor’s session ID in the Online Store for one day. | 1 day |
| snowmessage | Used to display notifications in the Store. The cookie records the date on which a message was shown to the user. Once the cookie is set, the user’s browser requests the notification content from the Store and displays it. The cookie is deleted when the notifications are opened. | Until the browser is closed |
| snow_cache_timestamp_[store-id] | Used to check whether certain data needs to be refreshed in the Visitor’s browser. It stores the date when the page information saved in the Visitor’s view (for example, cart content or account-related links) was generated. | Until the browser is closed |
| store | Ensures access to the correct version of the Online Store. | Until the browser is closed |
| cookies_accepted | Created after the Visitor has read the cookie notice or when the website uses cookies. It prevents the cookie notice from being shown again to users who have already read it. | 365 days |
| userCountry | Stores information about the country the Visitor is located in, based on the IP address. | 365 days |
| geo_store_switch_popup[country-code] | Saves whether a popup suggesting a country-specific store version has already been shown to the user. It is linked to the “userCountry” cookie. | 365 days |
| ygc | Stores a user identification code for marketing purposes. | 365 days |
The table is regularly updated based on the tools used by the website administrator. We do our best to ensure that it includes all currently active cookies. Even if some cookies are updated or changed, they are always used for the same purposes described here. For the most up-to-date list, please check this Policy regularly.
11. THIRD-PARTY COOKIES
Besides the cookies used directly by the Data Controller to improve the Visitor’s experience in the Online Store or Mobile App, the Data Controller also works with companies that operate in the field of marketing and advertising. These companies may become independent data controllers for Visitors’ personal data.
For this purpose, the Visitor’s browser or installed software may store cookies from these entities. These cookies are used to ensure that the Visitor is shown advertising tailored to their individual interests. The Data Controller believes that personalized ads are more beneficial to the Visitor than irrelevant advertising. Without such cookies, personalized ads could not be delivered.
The Data Controller cooperates with the following companies that use cookies in the Online Store:
More details can be found in the privacy policies of each company.
12. HOW TO DELETE OR BLOCK COOKIES
Visitors can change cookie settings in their browser or mobile application at any time, including disabling or deleting cookies sent by the Online Store (or other websites). Instructions are usually available in the browser’s "Help" section.
Deleting cookies is not the same as deleting personal data collected through the use of cookies.
Examples:
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Internet Explorer: Tools → Internet Options → Privacy
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Mozilla Firefox: Tools → Options → Privacy
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Google Chrome: Settings → Advanced → Privacy → Content Settings → Cookies
On mobile devices, cookie settings can be found in the operating system or device user manual.
It is also possible to block third-party cookies while still allowing first-party cookies.
13. CONSEQUENCES OF DELETING OR BLOCKING COOKIES
If cookies are restricted, certain features of the Online Store may not function correctly, such as maintaining login sessions or keeping items in the shopping cart.
III. CAN THIS POLICY BE CHANGED AND HOW WILL YOU BE INFORMED?
Any changes to this Policy will be announced on the Online Store or in the Mobile App. A new version with the updated date will be published each time changes are made.
IV. FROM WHEN IS THIS POLICY VALID?
This version of the Cookie Policy has been in effect since 04/04/2024.